Pricing and Refund
Find answers to questions about Topease E-Platform plans and subscription options. Learn how our pricing reflects your data, AI, and automation needs across different business sizes and usage scenarios.
What payment methods are supported?
Topease supports standard enterprise payment methods, typically including bank transfer and other officially supported corporate payment channels. The available payment options may vary depending on your region and contract arrangement. Your sales representative will confirm the exact payment methods during the purchase process.
How is the Topease E-Platform priced?
Topease E-Platform is offered on an annual subscription basis. Pricing is determined by the selected plan (Basic, Pro, or Premium) and the product modules included. Each plan combines different levels of trade data, AI tools, and automation capabilities. You can view detailed pricing by contacting our team or clicking Get Pricing.
What is included in the subscription plans?
All plans include core trade data access, AI-powered analysis, HS code completion, enterprise insights, CRM functionality, and AI recommendations. Higher-tier plans unlock additional databases, advanced analytics, and full automation capabilities across the E-Platform.
Can I upgrade my plan later if my business grows?
Yes. You can upgrade your plan at any time. Many users start with Pro and move to Premium once they expand into more markets or require advanced automation, databases, and BI analytics.
Is there any free trial available before purchasing?
Due to data security considerations, Topease does not provide free trial accounts or open data downloads. However, you can request a live one-on-one product demo with our team. During the session, you may search real companies, verify trade data, and evaluate system capabilities in real time. This ensures you can fully understand data accuracy and platform performance before making a purchase decision.
Which plan is most suitable for export or B2B sales teams?
Most international sales teams choose Pro or Premium, depending on your workflow complexity. Pro is suitable for structured lead generation and outreach, while Premium is designed for companies that require full-cycle automation - from market intelligence to multi-stage customer nurturing.
What is your refund or cancellation policy after purchase?
Topease E-Platform is provided as an annual subscription service. Refund and cancellation terms are defined in the signed commercial agreement and are generally not applicable once the service has been activated. For specific cases or enterprise arrangements, terms may vary and should be confirmed with your sales representative before purchase.
Does the platform support adding more users or sub-accounts?
Yes. Each plan includes a different number of sub-accounts. If your team expands, additional sub-accounts can be purchased separately. Pricing depends on your selected plan and team size requirements.
What is the difference between Basic, Pro, and Premium plans?
Basic: Covers essential trade data, AI analysis, CRM, and basic lead tools Pro: Adds deeper market research, contact search, email marketing, and trend analysis Premium: Includes the full E-Platform suite, such as global social media data, exhibition databases, BI analytics, and AI multi-stage automation Each upgrade expands both data coverage and automation depth.
Can I purchase only specific countries or individual datasets?
No. Topease E-Platform does not sell single-country datasets or partial databases. The platform is provided as a unified subscription, allowing full access based on your selected plan. For API or integration needs, you may contact the sales team separately.
Are there discounts for long-term contracts or larger deployments?
Yes. Longer contract terms may offer more favorable annual pricing. In addition, pricing may vary depending on the number of users or enterprise-scale deployment. Your account manager can provide a tailored quotation based on your team size and usage needs.
Are there any official discounts or lower-price channels available?
Topease follows a strict unified pricing policy across all official sales channels. Any unofficial offers claiming significantly lower pricing are not authorized and may pose security risks. To ensure service quality and account protection, purchases should only be made through official channels.
Are prices the same everywhere or can I get a lower price from different channels?
Topease follows a strict unified pricing policy across both direct sales and authorized channels. This means the price remains consistent regardless of where you purchase. Any offer claiming significantly lower pricing for the same service is not officially authorized and may pose security or service risks.
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